Help

How can we help?

Answers to common questions, and how to reach us.

Ordering

Can I see the book before I pay?

Yes. You read every page with your child's name, photo and dedication before you add it to the basket.

Which languages can I choose?

Arabic or English. The story is the same, written for a girl or a boy.

Delivery

Where do you deliver?

To most countries worldwide. Choose your country when you order to see the delivery options and prices.

How long does it take?

Checkout shows the delivery options and prices for your country.

Will I get a tracking number?

Yes. We email you the tracking number when your book ships.

Your child's photo

What happens to my child's photo?

It stays on your device until you order, then it is used to make this book. We delete it 30 days after the book is sent to print.

Can I ask you to delete it?

Yes. Write to us and we delete it.